My order is here, but it’s not right. What should I do?

We’re sorry to hear that. From time to time certain items on the menu might not be available, so we can’t guarantee that the restaurant will have everything you want. Please give them a call, though, and they should be able to put things right. You’ll find their number in your order confirmation email.

If you can’t get through to the restaurant or want to talk to us, get in touch using one of the options below. Make sure you have your order number handy (that’s in the confirmation email as well) as this will help to speed things up.

Still need help? Get in touch...

We've got a team of eager beavers ready to chat with you right now. Just hit the chat button to get started.

Alternatively, you can email our help team or you can call our customer care team right away to hear a human voice.

You can speak to one of our takeaway-loving team members (not a robot) from 10am til midnight, seven days a week on 07776700005.

Have all your order details ready - we'll be able to sort things out a lot faster that way.