If your order has been rejected or cancelled, and you paid up-front by debit or credit card or Apple Pay, your money will be returned to you straightaway.
We've got a team of eager beavers ready to chat with you right now. Just hit the chat button to get started.
Alternatively, you can email our help team or you can call our customer care team right away to hear a human voice.
Give us some details and we will get back to you.
You can speak to one of our takeaway-loving team members (not a robot) from 10am til midnight, seven days a week on 0330 124 3091.
Have all your order details ready - we'll be able to sort things out a lot faster that way.